Shipping Policy
We are pleased to offer free shipping on all orders within the United States.
1. Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- Once your order has been processed, you will receive a confirmation email with tracking details.
2. Shipping Methods & Delivery Time
We use trusted shipping carriers like USPS, UPS, DHL and FedEx to ensure timely deliveries. Delivery times vary based on your location:
- Standard Shipping (Free): Delivery within 5-7 business days.
- Expedited Shipping (Optional, at additional cost): Delivery within 3-5 business days.
Please note that shipping times may be affected by external factors such as carrier delays or weather conditions, which are beyond our control.
3. International Shipping
At this time, we only ship within the United States. We do not offer international shipping.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can use the tracking number provided to check the status of your shipment at any time.
5. Lost or Stolen Packages
TextBex is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier directly for assistance.